In order to provide you a save crypto trading environment, Klever is obliged by law to request, collect, handle, process, disclose and store your personal data.
In general terms we will collect all data related to your identification and transactions in Klever Exchange. This include but is not limited to:
Klever Exchange will use your information to be compliant with applicable laws and regulations, to verify your identity and to provide you better services.
Due to legal and systemic obligations and requirements, Klever Exchange cannot allow the use of its trading platform without properly identifying you or keeping track of your trades and all communication exchanged between you and Klever Exchange.
Thus, user data is collected in order to guarantee and improve general quality and safety of our services. The monitoring and analysis of your trading activity will be the basis for investigation of suspicious activities and suspicious behaviors in order to avoid frauds to our system and to your account. Also, we may use your IP address and cookies in order to improve efficiency of such tools.
In order to guarantee a safe environment in Klever Exchange, your personal data such as your mobile phone number and e-mail will be collected and used to establish safe communication, login, trades, and login mechanisms. Also, all data exchanged between you and Klever may be kept as evidence regarding legal or contractual obligations.
Your data will be used to the activities that include but are not limited to:
Klever Exchange has professional processes in place in order to collect, store and process your personal information in the most secure way, taking all possible measures to avoid unauthorized access or any kind of unauthorized manipulation of your personal data. All sensitive traffic of data between Klever Exchange and you will be performed through secured channels, encrypted and protected with the most up to date technology following industry standards and all other security measures possibly applicable, including all digital safety measures and physical safety possibilities.
In such way, all proprietary or third-party systems and locations used to store your information such as computers or any storage media are located in safe, restricted and locked locations and only specific and authorized employees are allowed to have contact with this information after accepting to comply with internal rules regarding the confidentiality of your personal information.
Also, it is important to highlight that even with all due diligence, efforts, and tools we use, it is impossible to guarantee a completely invulnerable environment for digital information. In this sense we stress the relevance of a responsible behavior regarding your personal data and information and request you to contact our Klever Help Center, after blocking you’re your account, if you suspect that your personal information has been compromised (account, login, password). By agreeing to this Policy, you understand, acknowledge and agree that we shall not be liable for data leakage or losses, included but not limited to hacker attacks, technical failures or problems of similar nature in the limits of the law.
Klever Exchange provides a safe Crypto-to-Crypto trade platform. Part of Klever Exchange excellence comes from its due diligence in providing high quality services and complying with Financial Compliance rules and controls.
In this sense, Klever has an AML Policy in place and sets minimum standards of Users identification and monitoring. This document states Klever Exchange Policy regarding Anti-Money Laundering, Counter the Financing of Terrorism and Know Your Client.
Klever Exchange has an AML Team lead by its AML Officer, that is responsible for:
Klever Exchange takes compliance seriously, will take into consideration industry standards and will always comply with applicable legislation.
You have the right to access all personal information you have shared with us, to correct or complete such information if inaccurate, to erasure it or to request it to be erased. Fees may be charged and some of these rights may be limited to specific and reasonable situations.
Under certain circumstances, as required by law or as specifically reminded by us, you have the right to request us to restrict or block the processing of your personal information. You acknowledge and agree that such right and request may legally forbid us from granting you access to part or to all our services.
Klever Exchange will provide you with a specific channel to communicate with us regarding any complaint about the way we deal with your personal data. You may also contact Klever Help Center that is a 24/7 support tool to address any concerns and questions that may arise from your relationship with Klever Exchange and with any other tool of Klever Ecosystem. In this sense you acknowledge and agree that all issues you may have with Klever should first be brought to us through this channel and also that you will always act and negotiate in good faith whenever there is an issue to be dealt with between Klever Exchange and you. Klever will always act in good faith to achieve a good negotiated solution.